Mastered processes and dedicated resources
In order to fuel and ensure the quality of our products, our system relies on:
- defined and controlled processes: production flow charts, internal quality audits, follow up indicators, corrective and preventative measures, treatment of complaints etc.
- operational teams: "trade" managers, true experts in direct contact with our products
- functional teams: they intervene in order to support the operational teams; this is the case for the Quality Mission who ?guarantees? respect and development of the principles of constant conformity and improvement
- Means of management: comprehensive documents that dictate our general functioning (instructions, manual, computer and information tools, etc.)